Essentials of Conversation Analysis2021

"The brief, practical texts in the Essentials of Qualitative Methods series introduce social science and psychology researchers to key approaches to capturing phenomena not easily measured quantitatively, offering exciting, nimble opportunities to gather in-depth qualitative data. In this book, Alexa Hepburn and Jonathan Potter provide an introduction to conversation analysis, a qualitative approach that examines the actions and interactions that take place in face-to-face conversations, phone calls, texts, and various forms of media. The book is designed as a practical analytic handbook that provides a comprehensive introduction to the different elements and phases in analyzing conversation. The authors guide the reader through data collection, transcription, analysis, and writing papers,...