Influencing within organizations1996

There are many 'how-to' books on influencing, but few of these are based on rigorous research. There are also many academic studies that analyse the art of influencing, but most remain either difficult to find or provide little in the way of practical advice.Influencing Within Organizations, 2nd edition is unique. It provides readers with vital information on probably the most important survival-success skill of the twenty-first century - influencing. By tracking down the most trustworthy, academic studies, and translating their conclusions into specific, behavioural steps on effective influencing, it gives readers a practical guide to influencing that is thoroughly grounded in the relevant theory.Fully revised to include the most up-to-date material, chapter topics include:* verbal and...